News for 'complaints resolution'

Improve Customer Service, Banks Told, Or Else!

Improve Customer Service, Banks Told, Or Else!

Rediff.com28 May 2025

In 2023-2024, 95 scheduled commercial banks received over 10 million complaints from their customers. The process of KYC at many banks has become 'HYC' -- harass your customer, points out Tamal Bandyopadhyay.

Over 1,250 complaints lodged at govt camps in Sandeshkhali

Over 1,250 complaints lodged at govt camps in Sandeshkhali

Rediff.com24 Feb 2024

Sandeshkhali Block 2, the epicentre of the violent protests triggered by allegations of land encroachment and sexual misconduct involving local TMC leaders, has contributed the largest share of close to 1,000 complaints.

Operation Sindoor post lands Ashoka University associate prof in jail

Operation Sindoor post lands Ashoka University associate prof in jail

Rediff.com18 May 2025

Ashoka Univeristy associate professor Ali Khan Mahmudabad has been arrested for his social media post on Operation Sindoor, police said in Sonipat on Sunday.

'Have they totally lost it?': Ashoka univ prof's arrest sparks outrage

'Have they totally lost it?': Ashoka univ prof's arrest sparks outrage

Rediff.com19 May 2025

Mahmudabad, head of the political science department at the private university, was arrested on Sunday after two FIRs were lodged on stringent charges, including endangering sovereignty and integrity, for his social media posts related to Operation Sindoor, police and his lawyer said.

E2W firms get serious about customer care support

E2W firms get serious about customer care support

Rediff.com10 Dec 2024

Players like Ola Electric, Ather Energy, Kinetic Green and BGauss are introducing premium services and infrastructure enhancements.

RBI to focus on enhancing cyber resilience and capabilities of SEs

RBI to focus on enhancing cyber resilience and capabilities of SEs

Rediff.com29 May 2025

The Reserve Bank on Thursday affirmed its commitment to continue with its supervisory measures aimed at early identification of risks and vulnerabilities. The central bank would also focus on enhancing cyber resilience and capabilities of Supervised Entities (SEs) by implementing the recommendations of the inter-regulatory Working Group, which has uniform baseline cybersecurity guidelines for financial entities, it said in its annual report.

TCS CEO Krithivasan's compensation rises 4.6% to Rs 26.52 cr in FY25

TCS CEO Krithivasan's compensation rises 4.6% to Rs 26.52 cr in FY25

Rediff.com28 May 2025

K Krithivasan, the chief executive and managing director of India's largest IT services company TCS, took home a remuneration of Rs 26.52 crore in FY25.

The Sword Of Vigilance Hangs Over Bankers

The Sword Of Vigilance Hangs Over Bankers

Rediff.com1 Aug 2025

'Vigilance' is a dreaded term for PSB employees and there are instances where this fear is misused by the higher authorities to tame their subordinate officials. This fear always deters PSB executives from making decisions -- the fewer the decisions, the less the chance of falling into trouble, points out Tamal Bandyopadhyay.

Delhi govt urges Centre to suspend fuel ban on old vehicles

Delhi govt urges Centre to suspend fuel ban on old vehicles

Rediff.com3 Jul 2025

The Delhi government has requested the Centre's air quality panel to suspend the fuel ban on older vehicles, citing implementation challenges and public discontent. The government is also seeking solutions to restrictions on end-of-life vehicles.

If ISI, RAW sit together, we would see...: Bilawal Bhutto

If ISI, RAW sit together, we would see...: Bilawal Bhutto

Rediff.com4 Jun 2025

Bhutto, who served as the Foreign Minister earlier, addressed a briefing at the UN Headquarters in New York and sought reconciliation with India, making a plea for talks and Intel sharing between the two neighbours.

Seniors gang rape student inside Kolkata college, main accused linked to TMC

Seniors gang rape student inside Kolkata college, main accused linked to TMC

Rediff.com27 Jun 2025

A first-year student of a law college in south Kolkata was allegedly "gang-raped" inside the institution by an alumnus and two senior students of the institution, a police officer said on Friday.

Maha govt sets up 7 member panel for law on love jihad

Maha govt sets up 7 member panel for law on love jihad

Rediff.com15 Feb 2025

The committee includes secretaries of the women and child welfare, minority affairs, law and judiciary, social justice and special assistance departments, and deputy secretaries of the home department.

Sports Ministry's directives make IOA uneasy

Sports Ministry's directives make IOA uneasy

Rediff.com20 May 2025

The ministry said the Games Technical Conduct Committee, list of disciplines in the National Games, and eligibility criteria for participants should be communicated to it at least six months prior to the showpiece.

RBI considers fresh guidelines to curb mis-selling

RBI considers fresh guidelines to curb mis-selling

Rediff.com10 Jun 2025

Concerned over the rise in mis-selling of products by banks and non-banking financial companies (NBFCs), the Reserve Bank of India (RBI) is examining whether to come up with norms to curb such practices. Observing that pushing financial products, such as insurance, indiscriminately to unaware consumers may be detrimental to their well-being, RBI Deputy Governor M Rajeshwar Rao said, "We are examining whether it necessitates framing of guidelines to address mis-selling of financial products and services by REs (regulated entities)."

SC collegium recommends Justice Varma's transfer; lawyers to go on strike

SC collegium recommends Justice Varma's transfer; lawyers to go on strike

Rediff.com24 Mar 2025

The Supreme Court collegium has confirmed the transfer of Delhi High Court Justice Yashwant Varma to his parent Allahabad High Court. This decision comes after an inquiry was initiated against Justice Varma regarding the alleged discovery of a large amount of cash at his official residence. The transfer recommendation was made public in a resolution uploaded on the Supreme Court's website. The alleged cash discovery occurred following a fire at Varma's residence in Delhi on March 14, 2025. The apex court collegium, headed by Chief Justice Sanjiv Khanna, has also constituted a three-member inquiry committee to further investigate the matter.

Uber Liable For Poor Service

Uber Liable For Poor Service

Rediff.com3 May 2025

Though Uber functions as a cab aggregator, the Delhi state commission ruled it should ensure timely and reliable delivery of services offered through its platform.

Homebuyers Beware: No Sale Agreement, No Legal Rights

Homebuyers Beware: No Sale Agreement, No Legal Rights

Rediff.com6 Jun 2025

Registering the agreement for sale remains the most reliable way for a homebuyer to secure their legal and financial interests.

Securities market fraud: How to avoid being misled

Securities market fraud: How to avoid being misled

Rediff.com30 Apr 2025

The Securities and Exchange Board of India (Sebi), in a circular dated April 11, 2025, warned investors about rising fraud and manipulation linked to the securities market on social media platforms.

Zero FIR, online complaints: New criminal laws ready for rollout on July 1

Zero FIR, online complaints: New criminal laws ready for rollout on July 1

Rediff.com26 Jun 2024

The Bharatiya Nyaya Sanhita 2023, Bharatiya Nagarik Suraksha Sanhita 2023 and Bharatiya Sakshya Adhiniyam 2023 mark a significant step towards empowering Indian citizens and aim to create a more accessible, supportive and efficient justice system for everyone, official sources said.

Why Was Your Health Claim Rejected?

Why Was Your Health Claim Rejected?

Rediff.com8 Jan 2025

Health insurance claims are often denied due to exclusions in policy terms. Buyers frequently overlook the fine print or misinterpret clauses.

CVC makes mobile number must for lodging corruption complaints

CVC makes mobile number must for lodging corruption complaints

Rediff.com15 Nov 2022

The Central Vigilance Commission has introduced key amendments in its complaint handling mechanism such as making it mandatory for people to provide mobile numbers while raising corruption-related plaints.

Who Will Define What Is Negative News?

Who Will Define What Is Negative News?

Rediff.com10 Mar 2025

The government resolution does not spell out what action would be taken, if any, against those writing and publishing 'negative' news. Nor does it define 'negative news and "misinformation', explains Jyoti Punwani.

Pune hospital ends deposit policy after pregnant woman's death

Pune hospital ends deposit policy after pregnant woman's death

Rediff.com5 Apr 2025

The Deenanath Mangeshkar Hospital in Pune, India, has stopped taking deposits from patients at the emergency department after a pregnant woman died after being turned away for non-payment. The hospital faced intense criticism following the incident, which involved the wife of a BJP MLC's personal secretary. The woman was shifted to another hospital where she died after delivering twins.

Evera Cabs bets on BluSmart EVs to drive Rs 100 crore revenue in FY26

Evera Cabs bets on BluSmart EVs to drive Rs 100 crore revenue in FY26

Rediff.com8 May 2025

Delhi-based electric vehicle (EV) ride-hailing firm Evera Cabs, which grabbed headlines after acquiring 500 cars from the now-defunct cab service BluSmart, is stepping up its presence in the EV cab segment. The company is aiming for revenue of Rs 100 crore in the ongoing financial year (2025-26), up from Rs 18 crore in 2024-25.

Trump's reciprocal tariffs and WTO rules: An explainer

Trump's reciprocal tariffs and WTO rules: An explainer

Rediff.com15 Feb 2025

American President Donald Trump has announced imposing reciprocal tariffs on its major trading partners including China that levy higher import duties on goods shipped from the United States. He has already announced a 25 per cent duty on steel and aluminium imports, which will come into effect from March 12.

Use of phrases like 'vote jihad' under EC scanner: Official

Use of phrases like 'vote jihad' under EC scanner: Official

Rediff.com11 Dec 2024

Controversial phrases like 'vote jihad' used by some political parties during the election campaign in the recently-held Maharashtra assembly polls are under the Election Commission of India (ECI)'s scanner, an official said on Wednesday.

Dalit family 'ostracised' in Telangana; 16 held

Dalit family 'ostracised' in Telangana; 16 held

Rediff.com24 Sep 2024

Sixteen people of a village in Medak district of Telangana were arrested for allegedly enforcing a social boycott on members of a Dalit family after they refused to play 'Dappu' (percussion instrument) during village ceremonies, police said on Tuesday.

Builder-Buyer Deals: How To Stay Alert

Builder-Buyer Deals: How To Stay Alert

Rediff.com4 Mar 2025

'Buyers should be provided either a fixed possession date or a firm date for the start of construction.'

BJP-AIADMK Tieup: Who Wins, Who Loses

BJP-AIADMK Tieup: Who Wins, Who Loses

Rediff.com15 Apr 2025

Over the medium and long term, the BJP hopes to devour the AIADMK, they having identified the party as 'ideologically not as sound as the DMK', predicts N Sathiya Moorthy.

Fake court busted in Gujarat, man posing as 'judge' arrested

Fake court busted in Gujarat, man posing as 'judge' arrested

Rediff.com22 Oct 2024

Police have uncovered a nefarious scheme orchestrated by a man masquerading as a judge in his own fake tribunal and passing 'judgements' since 2019 especially in land deals in Gandhinagar area.

Zomato puts on hold policy banning eateries over consumer complaints

Zomato puts on hold policy banning eateries over consumer complaints

Rediff.com16 Apr 2022

Zomato said late on Friday that it was pushing the implementation of the new food quality policy to May 3 from April 18.

Tripura hotels ban Bangladeshi citizens amid attacks on Hindus

Tripura hotels ban Bangladeshi citizens amid attacks on Hindus

Rediff.com8 Dec 2024

The decision was taken as a strong response to the growing unrest in neighbouring Bangladesh.

Digital payments in India to double to $7 tn by 2030

Digital payments in India to double to $7 tn by 2030

Rediff.com14 Jul 2024

With digital adoption fast gaining currency, India is likely to see retail digital payments double to $7 trillion by 2030 from current levels, a study by Kearney and Amazon Pay said. In the report 'How Urban India Pays', Kearney-Amazon Pay said strong adoption of digital payments in online purchases has potentially led to a permanent shift in consumer behaviours, fuelling offline adoption as well.

BJP Hands 'Tamil Pride' On A Platter To DMK

BJP Hands 'Tamil Pride' On A Platter To DMK

Rediff.com6 Mar 2025

If the DMK is able to sustain the momentum until the assembly polls, the AIADMK especially and the PMK and possibly the infant TVK too would find it hard to sign up with the BJP, explains N Sathiya Moorthy.

Avoid social media, refrain from making comments on judgements: SC

Avoid social media, refrain from making comments on judgements: SC

Rediff.com13 Dec 2024

The top court remarked that there is no place for flamboyance in judiciary.

Wayanad, 31 assembly seats face bypoll test on Wednesday

Wayanad, 31 assembly seats face bypoll test on Wednesday

Rediff.com12 Nov 2024

Bypolls will be held on Wednesday in 31 assembly seats spread across 10 states and Kerala's Wayanad Lok Sabha constituency, from where Congress general secretary Priyanka Gandhi Vadra is making her electoral debut. Though these bye-elections are not going to have any bearing on the governments, they are seen as a big test for the Congress and the INDIA bloc which failed to put up a united show in the recent Haryana assembly polls. Most of these seats fell vacant after the sitting MLAs contested the Lok Sabha elections and won while in some constituencies, the bypolls are being held due to death of the representatives. The Wayanad seat was vacated by Rahul Gandhi, who also won from the Rae Bareli parliamentary constituency which he kept. Voting will be held in seven seats in Rajasthan, six in West Bengal, five in Assam, four seats in Bihar, three in Karnataka, two seats in Madhya Pradesh, and one seat each in Chhattisgarh, Gujarat, Kerala and Meghalaya. Votes will be counted on November 23.

Will Ombudsman Fix Air Travel Hassles?

Will Ombudsman Fix Air Travel Hassles?

Rediff.com26 Mar 2024

'The ministry may like to consider setting up an ombudsman similar to electricity ombudsman and insurance ombudsman, to ensure a time-bound resolution of consumer issues within the airline sector.'

16 Timeless Lessons From The Ramayana

16 Timeless Lessons From The Ramayana

Rediff.com1 Nov 2024

'Our greatest enemies lie within us Kama -- selfish desires; krodha -- anger; moha -- attachment; lobha -- greed; madha -- pride and matsarya -- envy. Life is a constant battle against these dark forces. An enlightening excerpt from Priya Arora's book, Rama: A Man of Dharma.

Allow me to end my life: UP woman judge alleges harassment; CJI seeks report

Allow me to end my life: UP woman judge alleges harassment; CJI seeks report

Rediff.com15 Dec 2023

The woman judicial officer, in her two-page letter, sought the CJI's permission to end her life following the abuse and harassment she had faced in her career during her posting in Barabanki.

Nilekani to present GSTN resolution plan in 15 days

Nilekani to present GSTN resolution plan in 15 days

Rediff.com9 Mar 2020

The finance ministry has asked Infosys to provide within 15 days a plan for quick resolution of glitches on the GSTN portal, as it took strong note of the "unresolved" problems and "tardy" progress made over the last two years on multiple issues faced by taxpayers in filing returns. On Saturday, the revenue secretary A B P Pandey held a meeting with top Infosys officials on the persistent glitches seen on the GST network, and decided to ask Infosys chairman Nandan Nilekani to make an urgent presentation before the GST Council on March 14.